Terms of service.

1. Agreement to these terms

These Terms of Service ("Terms") are a binding legal agreement between you ("you," "User," or "Customer") and Symphony Studio, LLC, a Nevada limited liability company ("Symphony Studio," "we," "us," or "our").

By accessing or using our website at https://symphny.xyz, our AI chat, MCP interfaces, APIs, subscribing to any paid or free service tier, booking a call, submitting a contact form, or otherwise using our offerings (collectively, the "Services"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

For paid subscriptions, you represent that you have authority to bind your organization. Your organization's use of the Services constitutes acceptance on its behalf.

2. Eligibility

You must be at least 18 years old and able to form a binding contract. You may not use the Services if you are barred under applicable law or if we have previously suspended or terminated your access.

3. Services

Symphony Studio provides business orchestration consulting, workflow coordination, AI integration guidance, and related professional services as described on our site and in separate statements of work or order forms where applicable.

Website content, chat responses, and MCP tool outputs are for general information and sales discovery. They do not constitute legal, financial, tax, or professional advice unless expressly agreed in a signed engagement letter.

4. Subscriptions and payment

Subscription tiers, pricing, and scope are described on our Pricing page and in your order or contract. Fees are billed as stated at signup unless otherwise agreed in writing.

Unless your contract states otherwise, subscriptions renew automatically until cancelled. You are responsible for applicable taxes. Late or failed payment may result in suspension.

Refunds are provided only where required by law or expressly stated in your agreement.

5. AI chat and automated tools

Our chat and AI features may produce inaccurate, incomplete, or outdated information. You must independently verify any output before relying on it for business decisions.

You are solely responsible for prompts you submit and for how you use outputs. Do not submit confidential information you are not authorized to share, regulated health data, payment card data, or illegal content through chat unless we have executed a data processing agreement covering that use.

We may use third-party AI providers (e.g., Anthropic) to process prompts. Their use is subject to our Privacy Policy and acceptable use restrictions.

6. Acceptable use

You agree not to:

• Violate any law, regulation, or third-party rights;
• Probe, scan, or test vulnerabilities; bypass rate limits or access controls;
• Scrape, harvest, or bulk-download site or API content without written permission;
• Reverse engineer, decompile, or attempt to extract source code or models except as permitted by law;
• Upload malware, spam, or content that is harassing, defamatory, obscene, or infringing;
• Impersonate Symphony Studio, our personnel, or other users;
• Use the Services to develop competing products using unauthorized access to our systems;
• Abuse chat or APIs (including automated flooding, jailbreak attempts, or resource exhaustion).

7. Your responsibility and conduct

You are responsible for all activity under your account, devices, and network. Any misuse, abuse, or violation of these Terms attributable to you or your organization is your fault and liability, not ours.

You agree to cooperate with reasonable abuse investigations. We may preserve and disclose information as required by law or to protect our rights, users, and systems.

8. Intellectual property

We own the Services, site content, branding, and materials we provide, except for your data and pre-existing materials. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription or while we make them available.

You retain ownership of content you submit. You grant us a license to host, process, and display that content as needed to operate the Services and improve safety and quality.

9. Confidentiality

Non-public information exchanged under a mutual NDA or engagement letter remains confidential as stated there. Public website and marketing materials are not confidential.

10. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY NEVADA AND FEDERAL LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF AI OUTPUTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYMPHONY STUDIO AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.

12. Indemnification

You will defend, indemnify, and hold harmless Symphony Studio and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Services; (b) your content or conduct; (c) your violation of these Terms or law; or (d) dispute between you and any third party related to your use of the Services.

13. Suspension and termination

We may suspend or terminate access immediately for breach, abuse, risk to systems or users, non-payment, or legal requirement. You may stop using the Services at any time; cancellation terms follow your subscription agreement.

Sections that by nature should survive (payment obligations, IP, disclaimers, liability limits, indemnity, dispute resolution, governing law) survive termination.

14. Dispute resolution

Before filing suit, you agree to email legal@symphonystudio.io with a written description of the dispute and allow thirty (30) days to resolve informally.

Except for injunctive relief for IP or abuse, any dispute arising from these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration is Nevada. The arbitrator may award costs and fees to the prevailing party as permitted by law.

YOU AND SYMPHONY STUDIO WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

15. Governing law and venue

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules.

For matters not subject to arbitration, you consent to exclusive jurisdiction in the state and federal courts located in Clark County, Nevada, and waive objections to venue and forum non conveniens.

16. Changes

We may update these Terms by posting a revised version with a new effective date. Material changes will be noted on the site. Continued use after the effective date constitutes acceptance. If you disagree, stop using the Services.

17. General

These Terms, the Privacy Policy, and any signed order form or SOW together form the entire agreement regarding the Services unless otherwise stated.

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a merger or sale.

18. Contact

Questions: legal@symphonystudio.io · hello@symphonystudio.io

Effective date: June 4, 2026